Communication Call Center & Answering Service Provider — Getcallers.com

Our call center service professionals require 95% of the time to answer calls. We believe that response services should be fast, available, professional and customized. Pleasant members of our internal telephone answering team can answer calls from our office 24 hours a day, 7 days a week. It sounds like no robot is calling. Our all answering staff is very polite and can communicate with your callers just like you would like your own employees.

Whether you want to grow your company, provide stronger customer support, or just outsource management tasks to capable professionals, you can call “Getcallers.com” to provide the customized solutions you need. Although there are certainly many real-time answering services to choose from, we believe that our experience and dedication are a big part of what sets us apart from our competitors.

“GetCallers” has about to 10 years of skill, operate and function by staff. When you call us, you are talking to an owner every time. Since our success is closely related to you, we will treat your caller in the same way as you if you wish, so you can rest assured. In a busy world, it is unbelievable that you are constantly performing multitasking and having a call answering service reduce your management burden.

How the response service changes:

The Answering Service handles calls for any type of business for any reason making appointments or signing in for employees who may be working remotely or in a field.

The key difference is Scripting:

As far as our company is concerned, we interact with a script prompt system that allows our business customers to create simple or complex scripts for agents to follow.

If the customer needs more than simple interaction, then we provide script branches. During the interaction between the customer and our agent, each decision point provides a different branch. Therefore, simple scripts are used for answering services, and complex scripts are used for call center services.

Our business model acts more as a ratio between these two services, which is why we build customized recommendations for potential customers companies may not need to have mature support teams with outsourced service desk departments and customer service departments. At the same time, organizations may need more than just messaging.

On the other hand, the business of answering services is to receive and answer calls from its customers, and then relay messages in one or more of several ways, such as text message/SMS, email, recording or real-time relay. Although answering service agents can sometimes provide basic information such as location, time, area or website address, and can even perform certain important functions, such as appointment setting, email marketing or call scheduling, they play a role in customer service and call center agent is.

The Call Center and Answering Services are composed of professional, well-trained and friendly telephone operators who are proficient in their work and possess great patience, flexibility and compassion.